Frequently Asked Questions

What are the features of the new website?

Our new website uses responsive technology which enables the site to properly display on any size display you may use - from a large TV to a netbook or cell phone.  It uses the most current security technology so that you may create an account and manage your address, orders, favorites as well as store credit cards in a vault at our bank.  This is the reason that doctors and patients are asked to create a new secure password the first time you log into your account.  

Are Rejuvenation Science supplements tax deductible?

Yes, based on the tax opinions we have found, Rejuvenation Science supplements are tax deductible under the following conditions. Please check with your tax advisor for applicability to your personal tax situation.

• Recommended by a physician or qualified health care practitioner
• Used for a specific medical condition or disease

Here is our guarantee

We are so confident in the quality of our products that Rejuvenation Science provides an unconditional 100% money back guarantee on all of our nutritional supplement products to our retail customers. We guarantee:

• If you are unhappy with the products for any reason, simply return the product in new condition within 30 days of your receipt of the product. We will provide a refund for any number of unopened bottles and 1 opened bottle (even if it is completely empty!) that you purchased from us. Return procedures are listed below.

What are our return procedures?

In trying to keep our business simple, we have established the following procedures for customers who have purchased products from us. You don't need a return authorization. You don't need tracking numbers. You don't need permission. You don't need to call us and explain anything.

Just include your name and address with your return.  Please write clearly so we can get your money back to you quickly. We also would appreciate your noting the reason for your return, but it is not necessary.

Send products to be returned, postage paid, within 30 days of your receipt, with the above information included in the package to:

Returns
Rejuvenation Science
5334 Torrance Blvd
2nd Floor
Torrance, CA 90503

We will promptly issue a refund of the price you paid to us to your credit card upon receipt of your package. We require products to be returned for a refund to be issued. This keeps those few customers who are so inclined from taking advantage of our return policy.

Sorry, no returns accepted on AveUltra because it is so fragile - heat sensitive.

 

Do you ship outside the U.S.?

Yes, we currently ship to APO/FPO boxes, Australia, Canada, England, Hong Kong, Ireland, Japan, Monaco, Netherlands, New Zealand, Norway, Puerto Rico, Singapore, South Africa, South Korea, Switzerland, U.S. Virgin Islands, Wales.

Click here for information and special instructions for international orders.

Why doesn't my Doctor have all this information?

Your Doctor could spend 8 hours a day reading medical journals and reports from medical conferences and still not learn about all the new studies that are being done. The most widely circulated studies are those which support a high profit prescription medication. They are reviewed with Doctors, detailed, and submitted to the media by the pharmaceutical companies because it is in their best interest to generate the publicity.

Can a Chiropractor Recommend Nutritional Supplements?

State law provides the answer to this question.

In California, as cited in Tain v. State Bd of Chiropractic Examiners (2005) [Cal.App.4th], "Cal. Code Regs., tit.16, Section 302, subd. (a)(1) of the Chiropractic Act allows duly licensed chiropractor[s] to use all necessary mechanical, hygienic, and sanitary measures incident to the care of the body, including, but not limited to air, cold, diet, exercise, heat, light, massage, physical culture, rest, ultrasound, water, and physical therapy techniques in the course of chiropractic manipulations and/or adjustments, including vitamins, food supplements, foods for special dietary use, or proprietary medicines not considered to be within the realm of medical practice."

Reference: http://fsnews.findlaw.com/cases/ca/caapp4th/slip/2005/a106656.html.

In Connecticut, Chapter 372 of the state code, Section 20-28 Scope of Practice states:

(b) Any chiropractor who has complied with the provisions of this chapter may:
(1) Practice chiropractic as defined in section 20-24, but shall not prescribe for or administer to any person any medicine or drug included in materia medica, except vitamins, or perform any surgery or practice obstetrics or osteopathy;
(3) Treat the human body by manual, mechanical, electrical or natural methods, including acupuncture, or by use of physical means, including light, heat, water or exercise in preparation for chiropractic adjustment or manipulation, and by the oral administration of foods, food concentrates, food extracts or vitamins;

Reference: http://www.cga.ct.gov/2005/pub/Chap372.htm.

A handy place to review state law is: http://www.legaltips.org/.

Can I find your products at real cheap prices on ebay?

If you find our products anywhere other than a medical professional office or on our website, it is either counterfeit or black market diverted product. We accept no responsibility for these counterfeit or black market products.